← StoryHush
Support
We're a small team building this with care. Real humans read every message.
Common questions
How do I cancel my subscription?
Open Settings on your iPhone → tap your name at the top → Subscriptions → find StoryHush → Cancel Subscription. Your access continues until the end of the current billing period.
How do I get a refund?
Refunds are handled by Apple. Visit
reportaproblem.apple.com, sign in with your Apple ID, and request a refund for StoryHush.
The read-aloud voice isn't working.
Read-aloud is included with Pro and Premium plans. Lite plan doesn't include it. If you're on Pro or Premium and it still isn't working, check your device volume, make sure the app has audio permission, and email us if the issue persists.
Can I change my child's profile after setup?
Yes! Open the app → tap the Settings tab → tap your child's profile card. You can update name, age, themes, personality, and photo anytime.
Does StoryHush work offline?
Reading previously-generated stories works offline. Generating new stories requires an internet connection since our AI writes them fresh each time.
Is my child's data safe?
Yes. Your child's photo (if added) never leaves your device. Story preferences are used only to generate stories. We never sell, share, or market to your family. See our
Privacy Policy for full details.
How many stories can I generate?
Unlimited on all paid tiers. Really — there's no cap.
Can multiple kids use the same account?
Lite plan supports 1 child profile. Pro supports up to 4. Premium supports up to 6. Multi-child support is coming to the app soon; for now, you can update the current profile to switch children.